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Currys Harlow

Currys Harlow

1 5  Reviews

Electrical Stores in Harlow - Harlow
4 Queensgate Centre, Edinburgh Way, Harlow, CM20 2DA
 +44 (0) 844 561 6263

Currys is a high street store specialising in a large range of domestic appliances including televisions, videos, hi-fi's, washing machines, dishwashers, cookers, fridges, cameras and mobile phones. They also provide a delivery service.
Tags: Camcorders, Computers, Digital Cameras, DVD Players, Freezers, Fridge Freezers, Fridges, Gift Vouchers, Hi Fi Systems, Home Installation Service, Lighting, Microwave, Mobile Phones & Accessories, Plasma Screens, R, Recorders, Televisions, Video Players


Currys Harlow Reviews


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Went to buy an I pad pro knew exactly what I wanted.however when approached by a salesperson he could not serve me I would have to wait for another sales person to finish serving. I was them approached by another sales person and told the same thing ( mean while the one who is allowed to make a sale is still serving) in total I saw four sales persons and one sat behind a desk but no one can serve me !! Only the one already serving!! Have now ordered on line and did not have to wait for anyone !!   

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The worst Customer service i have ever experienced !
I arrived at currys Harlow knowing exactly what I wanted. There was immediate difficulty as although the item was a "featured Advertised Item" is was not in stock at the store or for home delivery. I was advised how I "could" make the purchase. I paid for the item, just shy of £350.00 by card. I was then told that there had been a website/system error of some kind and that now I could not buy the item.

It got much worse from here on !
You would assume that a simple "refund to card transaction" would now take place.........NO! , APPARENTLY THIS IS IMPOSSIBLE......... So 12 Days later, another 5 visits to the store, 4 Phone calls to Customer services and STILL NO REFUND !
I HAVE BEEN FOBBED OFF, PUSHED FROM PILLER TO POST, ONE EXCUSE AFTER ANOTHER.................
I have now been told that a refund to card has been done and that I should see my money back within about 5 Days.

The moral of the story here, Avoid Currys like the plague, or if you feel compelled to be treated badly and do go there , Do not Pay until you have the Item in your Hand.  
Tags: Currys Harlow

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My daughter visited this store twice in an attempt to buy a fridge freezer. She found the staff totally unhelpful. On the first visit she eventually found a member of staff who promised to call someone who could help her, but the person never appeared. On the second occasion no-one was willing even to offer to help, so she's now given up on them. What a way to run a shop!  

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Don't bother. One washing machine, three non-deliveries. The first time (last Tuesday) it wasn't on the lorry. The second time (last Thursday) the machine was damaged. Went personally to Harlow store and complained as I hadn't had any telephone calls from Currys explaining what was going to happen. They allegedly sorted it out for delivery Sunday. Waited all day yesterday for delivery between 10.20 and 14.20, I phoned at 15.20 was assured it was on its way. I phoned at 17.20 to say there was a delay (really?) and that the driver would phone me shortly, he didn't. No one did. I phoned at 18.25 - all phone lines closed till Monday morning. Dreadful service, and I was lied to. I am now stressed beyond belief, I am 65 and widowed and have found this whole experience beyond belief and now feel quite ill. Knowall? Know nothing, care less   
Tags: NEVER AGAIN

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I buy all my electrical ggods from Currys, Harlow. (There is nowhere else!)

It used to be a nice place to go and shop, with really friendly staff.

NOW, after the last three shopping experiences, I have to say what a bloomin' surly lot the staff are. Not a smile, no niceties, and all they want to do is sell and get rid of you. CHARMING

I wish there was somewhere else I could get all my kitchen goods, because I would certainly go there.  

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